Terms of Service and Code of Conduct

HubMatch is a competitive platform, and like any competitive community we rely on agreed-upon rules. When you create an account you accept three governing documents: the Terms of Service, the Privacy Policy, and the Code of Conduct. This guide summarizes what each one covers and what you are committing to. It is not a substitute for reading the full text - if you are unsure about something, the canonical documents are authoritative.

Terms of Service - What You Can and Cannot Do

The Terms of Service define the basic relationship: you get free access to the platform's competitive features, in exchange for using them in good faith. Key commitments from the user side include: one account per person, honest information on your profile, no automated bots or scrapers, no reverse-engineering the platform, and no commercial use of HubMatch brand or data without written permission.

HubMatch commits on its side to: maintain the platform in a reasonable best-effort manner, not sell your personal data, let you request a copy of your data or delete your account (data copies are handled via Discord support), and give reasonable notice of significant rule changes. Tournaments run by third-party organizers have their own terms layered on top - always read the event rules when you register.

Code of Conduct - How You Behave

The Code of Conduct covers behavior in lobbies, on the site, and on the HubMatch Discord. The short version: play fair, communicate respectfully, show up when you say you will, and do not weaponize the platform's systems (LFP/LFT board, violation reports, scrim cancellations) against other players.

Specific prohibitions include: cheating of any kind (scripts, glitches, account sharing, smurfing), targeted harassment or hate speech, ban evasion via alt accounts, score fraud, evidence fabrication, and using tournament privileges (organizer, judge) to retaliate against players personally. Violations are handled via the violation system and explained in the Rules Violations help article.

Privacy Policy - Your Data

HubMatch collects only what it needs to run competitions: your account details (email, nickname, nationality), your competitive history (matches, ELO, roster changes), your platform linkages (Steam ID etc.), and basic technical data (IP, user agent) for security and abuse prevention. Match screenshots you submit are retained as evidence in case of disputes.

You have the right, under GDPR and similar regimes, to: access a copy of all data HubMatch holds about you, correct inaccurate information, and delete your account along with associated personal data. Deleting your account anonymizes your personal data; the process completes within 30 days, while anonymized competitive records are retained.

HubMatch does not sell personal data to advertisers. Third-party services the platform integrates with (such as Discord) have their own privacy policies, which you accept when you use those integrations.

What Changes Over Time

Rules and policies evolve. When material changes happen, you will see a prominent banner on the site and, if you have notifications enabled, an alert. Continuing to use HubMatch after a change means you accept the new version. The full change history is linked from the footer, so you can always see what moved.

If anything in the legal docs is unclear, ask in the HubMatch Discord rather than guessing. Clarity upfront prevents violations downstream.